Henry Draughon is a former Naval Aviator (F4 Radar Intercept Officer) and Air Traffic Control Officer. He has a Masters in Business Administration and Communications. He has an extensive background in information technology, project, and process management. He is currently president and owner of Process Delivery Systems, a business process optimization consulting firm. Process Delivery […]
Tag Archives: team building
Jeremy is the 5th generation in a farming family. However, with the decline of the farming industry in the 1990s and his passion for the digital world, his journey to becoming the Director of Trust Ladder Marketing is both interesting and impressive. As an entrepreneur he never let failure detour him as he believed his […]
Glenn Krauss is an avid CDI supporter. His passion for making CDI the best can be heard throughout this podcast. He speaks to what he sees the problems to be, and his ideas for improvement. BIO Glenn Krauss is a well-recognized and respected subject matter expert in the revenue cycle with a specialized emphasis and focuses […]
Holly Kalua explains how personalities affect both leadership and teamwork. Holly Kalua has experienced 35 rewarding years in her nursing career. First, she solidified her clinical skills in many challenging and interesting areas. She also expanded her revenue cycle expertise over the last 20 years in leadership, appreciating the privilege to mentor and support the […]
In this podcast, Joseph shares his experiences of building his leadership skills and building successful teams. He shares a story of building a successful team where the team surpassed their expectations. Prior to fostering the teamwork philosophy, this same group of people could not meet expectations. Joseph is a thoughtful, reliable, and proactive IT Leader […]
Building a team is a complicated, multi-faceted, fluid process. A process is a series of steps leading to a desired result. Therefore, one must have an idea of those results, the goals, to be achieved in order to build the process. I have once heard that if you don’t know where you are going, you will […]