Tag Archives: process improvement

Automation Is Necessary

Automation

The workforce dynamics are changing, which is requiring more automation. Unfortunately, automation might displace some workers, but innovation has been doing that for years. There have been significant advancements in automation over the years. Check out the Four Industrial Changes to get a better understand of how innovation has changed the world over the years.  […]

Healthcare Lessons From The Cockpit

Healthcare Aviation

A tragic airplane crash happened in 2019 and the NTSB report was recently released. It was determined to be a pilot error. Since Henry Draughon is a former Naval Aviator, he is qualified to comment on the findings, which he does in this podcast. He understands the need to follow processes and the value of […]

Don’t Make Me Think

Process Improvement

Henry Draughon is a former Naval Aviator (F4 Radar Intercept Officer) and Air Traffic Control Officer. He has a Masters in Business Administration and Communications. He has an extensive background in information technology, project, and process management. He is currently president and owner of Process Delivery Systems, a business process optimization consulting firm. Process Delivery […]

Rethinking The Role Of CDI

Rethinking

A clear indication that something might be wrong is when the same types of problems keep surfacing, even after you fixed them. Why? Could it be that the individual problems are being rectified but the root cause of the problem still exists? Think about it. What is CDI’s purpose? When I Googled “Purpose of CDI […]

Prevention Is The Key For Improvement

Solution is in Prevention

Prevention is the key to stopping future occurrences of something. COVID 19 is an excellent example. How do we stop the transmission of it? Other than the vaccine, prevention is using masks, social distancing, and no large gathering. The most important thing to understand is that everyone has to do their part for it to […]

KPI’s Are a Wonderful Tool

KPI

Key Performance Indicators (KPI) is a wonderful tool when they are used properly. I have used them throughout my career to monitor vital portions of a process. Additionally, I shared them with the team so everyone knew the situation. Eventually, with the help of these KPI’s, great improvements were achieved. Effective Use of KPIs First, […]

Understanding Leadership From The Ground Up, How I Did It

Coaching Others

In this podcast, I am being interviewed regarding my credentials as a leadership, teamwork, and process improvement coach. You neither have to be a renowned expert nor a big company to have the knowledge and experience to help others achieve their goals. BIO Jim Zelem is a former VP of Operations who transitioned to be […]

Surgeon to Business Consultant

business Consultant

Dr. John Zelem transitioned his career from being a successful General Surgeon to a Business Consultant in the medical industry. He has taken his passion for healing from the operating room to the business aspect of hospitals. As he transitioned he has put down his surgical instruments while learning more about the tools utilized in […]

Why Is A Dashboard Important?

dashboard

I believe everyone would think that a dashboard is essential in a car. And the funny thing about that is more than likely no one really gave it a thought. Why? Because every vehicle has one. But think of the value it brings. It monitors the vital signs of the car such as oil, water […]

Podcast – Experience Speaks

Experience Creates Wisdom

I was a guest on Wiser Wednesday – Experience Speaks podcast by Glen Krauss. I was asked questions about leadership and how it plays in the CDI (Clinical Documentation Improvement). Additionally, how do you get leaders involved? Glen Krauss is the creator and founder of Core-CDI and Co-Founder of top Gun Audit School. Glen’s LinkedIn […]