Tag Archives: effective communication

Healthcare Lessons From The Cockpit

Healthcare Aviation

A tragic airplane crash happened in 2019 and the NTSB report was recently released. It was determined to be a pilot error. Since Henry Draughon is a former Naval Aviator, he is qualified to comment on the findings, which he does in this podcast. He understands the need to follow processes and the value of […]

Communications Is The Foundation of Leadership

Communications Teamwork

When Jamie first went into a leadership role, he thought he needed to have all the answers for his team. However, as time went on, he realized the key to effective leadership is communications. And the communications has to be both ways. Not only does he need to explain to the team the goals and […]

KPI’s Are a Wonderful Tool

KPI

Key Performance Indicators (KPI) is a wonderful tool when they are used properly. I have used them throughout my career to monitor vital portions of a process. Additionally, I shared them with the team so everyone knew the situation. Eventually, with the help of these KPI’s, great improvements were achieved. Effective Use of KPIs First, […]

Leadership Through the Eyes of a Successful Coach

Coaching Skills

I had the pleasure of interviewing a successful baseball coach, Ryan McGinnis from Kimberly, Wisconsin to understand his leadership philosophy. I found it interesting with the many insights he was willing to share as to what makes a successful coach. His leadership skills extend far beyond his talents on the field. BIO Ryan McGinnis has […]

Why Rules Don’t Always Work

Rules are required everywhere

Have you noticed there are a lot of issues surrounding the rules being made during the coronavirus? With the mask being the latest episode. There are people that support wearing the mask and then there are people that do not support wearing the mask. This opposition is generating a lot of chaos. This post has […]

A Medical Courier’s Perspective

Effect of stress while driving

Perspective Views Being a medical courier has changed my point of view of the pandemic. My perspective as a medical courier of the pandemic seems to have two faces in Madison, WI. One face knows this is a serious virus capable of infecting and killing people at its worst. Prepared individuals take action, take precautions, […]

Is It Feedback or Criticism?

Feedback isn’t Criticism and Criticism isn’t Feedback. I don’t know about you but I’ve seen many people misinterpret the feedback from a person as criticism. And I also have seen people criticizing a person believing that they are giving the individual constructive feedback. The method, approach, and voice tone of the person providing the information […]

Every Pencil Has An Eraser

Pencil Eraser

One day I was discussing an issue with a friend when I came to the realization that I misunderstood a situation. I then knew I had to apologize to a few people and told my friend. She then told me “That’s why every pencil has an eraser”. What an insightful comment. Deleting a Mistake Think […]

Where Are The Men?

This question took shape in my mind while preparing breakfast for my partner one morning. We were discussing the coronavirus (Covid-19). The lack of action by the president of the United States is a glaring example of a man not taking charge of a dire situation. Everyone in the entire world is concerned about this […]

Is Micromanaging Really Effective?

A micromanager essentially needs to over supervisor a project or situation.  Basically, they need to stay in control of a situation. A frequent cause to micromanage is the person’s perception or fear that they lack the competence and creativity capability for their position in the overall structure of the company. But why? Is it their […]