Category Archives: Process Improvement

Automation Is Necessary

Automation

The workforce dynamics are changing, which is requiring more automation. Unfortunately, automation might displace some workers, but innovation has been doing that for years. There have been significant advancements in automation over the years. Check out the Four Industrial Changes to get a better understand of how innovation has changed the world over the years.  […]

Healthcare Lessons From The Cockpit

Healthcare Aviation

A tragic airplane crash happened in 2019 and the NTSB report was recently released. It was determined to be a pilot error. Since Henry Draughon is a former Naval Aviator, he is qualified to comment on the findings, which he does in this podcast. He understands the need to follow processes and the value of […]

Don’t Make Me Think

Process Improvement

Henry Draughon is a former Naval Aviator (F4 Radar Intercept Officer) and Air Traffic Control Officer. He has a Masters in Business Administration and Communications. He has an extensive background in information technology, project, and process management. He is currently president and owner of Process Delivery Systems, a business process optimization consulting firm. Process Delivery […]

Rethinking The Role Of CDI

Rethinking

A clear indication that something might be wrong is when the same types of problems keep surfacing, even after you fixed them. Why? Could it be that the individual problems are being rectified but the root cause of the problem still exists? Think about it. What is CDI’s purpose? When I Googled “Purpose of CDI […]

Prevention Is The Key For Improvement

Solution is in Prevention

Prevention is the key to stopping future occurrences of something. COVID 19 is an excellent example. How do we stop the transmission of it? Other than the vaccine, prevention is using masks, social distancing, and no large gathering. The most important thing to understand is that everyone has to do their part for it to […]